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Extremely recommended. We used this solution for several years. Really expert, simple to make use of and manage would certainly advise without doubt. The solution offered by OfficeHQ is expert. The backend system is intuitive and satisfies our organization need for overflow telephone calls. Most importantly the operators are based in Australia. I would certainly suggest any type of local business trying to find an online function to consider the solution used by OfficeHQ.

As a small company, every brand-new company lead matters. Being used OfficeHQ, we're confident that not one of our important leads will be missed regardless of the moment of day. We enjoy the adaptable solution offering and discover it to be an affordable way to provide 24/7 function to our clients.

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Would recommend them to others. We've partnered with OfficeHQ to offer our callers friendly receptionists to handle our telephone calls when our team are active, as a genuine person is so a lot better to speak with than voicemail we find! We use their solution for details job sales lines, the workplace line and mobiles when we remain in conferences or onsite predominantly.

They gladly and expertly taken care of a lot of my phone calls when we were a little short-staffed. Excellent service. Thanks. We have actually been utilizing OfficeHQ for a variety of years now. Their service and dependability is essentially infallible. In our capacity of a healthcare supplier, having all unanswered calls obtained as messages in real-time as e-mails is important.

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In the start-up phase for my regulation practice, I chose for an online function solution to avoid the overheads of a full time receptionist. There was some initial uneasiness around whether the setup would be smooth and whether a high requirement of phone call experience for my customers might be maintained, but it's been great.

OfficeHQ have actually made an enormously positive distinction to our business for the previous 18 months. As a tiny and active group, we don't have ability to take care of brand-new lead phone calls on a regular basis.

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Calls are addressed by pleasant, well-spoken virtual aides and we obtain timely e-mails including the brand-new call details. Wonderful firm to handle. The setup with Markus was amazing and very expert. Has actually been really handy for our local business specifically with personnel taking leave or when they are off sick.

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No hassles and really simple to handle. Our company runs a very active call centre and we use OfficeHQ for call centre overflow to take those calls we're not able to immediately manage. This amounts to over 15,000 telephone calls per year that OfficeHQ manages on our part. We have actually located the solution to be definitely seamless with all calls being addressed on a very prompt basis with instant messaging and real-time reporting.

What can I say this company is brilliant. The procedure of establishing our business was so simple and the customer support is fantastic. Thanks Ingrid for all your aid, you have been amazing. I would highly advise this company. Having actually utilized your service continuously for 15 years (considering that 2007), OfficeHQ has actually truly set the criteria for this market.

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Price-wise: nothing else service available comes close! Not a solitary cost increase throughout all this time. Speak about taking a solution for provided it truly doesn't obtain any type of far better than this. Thanks for the years and years of high quality service you have actually given my service. 100% recommended a remarkable solution and super-friendly team.

I spoke today with Tori and was extremely useful with whatever! Well done! Customers commonly certify our service by calling us before they book, so it is sales important that our phone is always responded to skillfully and promptly. OfficeHQ does that for us when we are remote to the office.

That lastly never took place, as the solution from the operatives in this firm have actually been so excellent that they have basically ended up being part of the FireCrunch group. The virtually instantaneous relay of client telephone calls by email and text to our area operatives enables us to reply to consumer enquiries without delay, plus the kind system developed permits direct loading to the FireCrunch CRM with no guidebook transfer needed by FireCrunch.

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I engaged with OfficeHQ when I began my specialist services firm in March 2008. I could be anywhere in the world and be certain a genuine person would certainly be there to take a phone call from a customer.

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Top quality service by extremely professional and experienced call-takers enabled me self-confidence in how my brand name existed. I highly advise OfficeHQ. Many thanks to the team for aiding my business thrive and producing the time for us to concentrate on the business of doing service. As I relocate right into retirement, I am really grateful for the support from the team at OfficeHQ.

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We have been making use of OfficeHQ for over 10 years and it's such an incentive to be complimentary of staffing headaches, such as when they contact sick. With OfficeHQ as component of our team, there is always a person available to respond to calls. OfficeHQ ensures contact us to HR National are addressed 1 day a day, 365 days a year.

I have been incredibly pleased with their solution over the past 18 months. We are a really hectic property firm who requires fast and effective solution for all of our phone calls. From taking property enquiries, to supplying details regarding "open for evaluations" to buyers, OfficeHQ has had us covered.

Highly suggest this service! OfficeHQ offers us the ability to do what we do best, both in the clinic and off-site. We're assured in knowing we'll never miss an important call or prospective visit, all for a portion of the price of having our very own receptionist. I have lately opened up a brand-new physio facility and the group at OfficeHQ have been only outstanding to handle.

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I could not rank OfficeHQ and their service very enough. We have actually been working with OfficeHQ for over 8 years. We are no longer disrupted with phone calls, clients' details are taken precisely after that you can select e-mail or SMS notice.

This is the perfect means to systemise your company so you can get on with what you do best in your organization. We are going crazy fans! Well done OfficeHQ, we would be lost without you! Quit Sound Windows has actually been using OfficeHQ for years. It provides us with the assurance that our customers will constantly be talking with an individual, not an equipment.