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OHQ's records are sufficient proof of a fee that is payable unless they are shown to be incorrect. Customer will utilize its sensible efforts to notify OHQ of any billing conflict within fourteen (14) days of invoice of an invoice, following the process laid out in Area 15. If Client disputes an invoice, the invoice needs to remain to be paid in a timely manner nevertheless OHQ will certainly attribute or refund Client if it is later sensibly figured out by OHQ or pursuant to the disagreement resolution procedure detailed in Area 15 that the billing was wrong and the Customer is qualified to a credit rating or refund.

Such modifications might include, without constraint, modifications for the Subscription Fees or Use Fees for OHQ Paid Services, changes to the usage allowances included in the Pricing Strategies, and discontinuation of Prices Plans. (a) Each such alteration will take effect after sensible advance written notification is given to Client (for instance, by being uploaded to the OHQ Website), except that any kind of such alteration that impacts a Selected Paid Service will put on Consumer starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the date which OHQ provides notice of such revision to Consumer in conformity with Area 16.8.

If Client does not terminate its use any type of affected Selected Paid Solution before the effective date of such revision, Client will certainly be regarded to have actually consented to such modification with respect to such Selected Paid Service. (b) If a Prices Plan picked by Client is terminated, OHQ will certainly give Consumer with affordable advancement notification of no less than thirty (30) days and Client will certainly be offered the choice of choosing a new Pricing Plan from then-current prices plans offered by OHQ.

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For evasion of doubt, this paragraph does not relate to modifications to the Rate Checklist, which are dealt with in Area 7 (hipaa compliant virtual receptionist).1. Customer represents that all information offered by Consumer and its callers to OHQ (including, without restriction, all call info and info regarding Customer's Credit Card) is accurate, updated and complete at the time it is provided to OHQ

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Client has to whatsoever times abide by all regulations, guidelines, criteria and codes appropriate about its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Customer will certainly not use any OHQ Offerings to participate in, or to encourage or aid others to take part in, any kind of unlawful or deceitful activities.

If a new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Client will sustain the appropriate Registration Cost for the brand-new Paid Service Term (the ""). The reliable day of such termination will certainly be either (i) the Requested Discontinuation Date, or must Consumer not state an Asked for Discontinuation Day, (ii) the last day of the Final Paid Service Term.

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Where Client ends pursuant to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be retained and the OHQ Offerings available to Consumer till the last day of the Last Paid Service Term (based on reinstatement fees under condition 10.3(e)) and the extra equilibrium of the Prepaid Use Credit history will be preserved by OHQ for future use by Client if Consumer decides to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following termination of any kind of OHQ Service, OHQ will not be accountable whatsoever for responding to telephone calls, taking or delivering messages, or executing any other tasks in connection with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may end Client's Account and Client's access to the Account.

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(e) Adhering to termination of any OHQ Providers, OHQ will certainly have no obligation to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Providers, OHQ may require that Client pay a reinstatement cost of $30 (to cover OHQ's sensible prices in refining the reinstatement) Info collected by OHQ from Customer and its callers may be made use of, revealed and shared by OHQ in accordance with OHQ's personal privacy plan as offered on the OHQ Site ("") and as may be changed from time to time.

The Controller thus appoints the Processor relative to handling activities embarked on during the provision of receptionist services. OHQ and Customer recognize and concur that the Processor undergoes the complying with responsibilities: The Processor will abide with the pertinent Information Defense Laws and need to: (a) only act on the composed guidelines of the Controller and guarantee those acting under their authority do the same; (b) make sure that people refining the data undergo a task of confidence; (c) utilize its best efforts to safeguard and protect all personal data from unauthorised or unlawful handling, including (but not limited to) accidental loss, destruction or damages; (d) make certain that all handling meets the needs of the GDPR and related Data Defense Laws; (e) make certain that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous consent of the Controller; educate the Controller of any type of designated changes worrying Sub-Processors; they implement a composed contract having the exact same information defense responsibilities as set out in these Terms; comprehend that any kind of failure on the component of the Sub-processor to conform with the Data Defense Rule, the Cpu stays totally reliant the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in offering subject access and allowing data based on exercise their legal rights under the Information Security Laws.

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The Controller shall bring out adequate and proper onboarding and due persistance look for all Cpus, with a complete analysis of the compulsory Data Protection Regulation demands. The Controller will validate that the Processor has adequate and documented processes for information breaches, data retention and information transfers in position. The Controller shall acquire proof from the Processor regarding the: (a) confirmation and integrity of the employees utilized by the Processor; (b) any type of certificates, certifications and policies as referred to in the onboarding procedure; (c) technological and functional procedures utilized in guarding the Personal Information; and (d) treatments in position for allowing information subjects to exercise their rights, consisting of (but not limited to), subject gain access to requests, erasure & correction procedures and restriction of handling steps.